Return and Shipping Policies - Elite From Home

📦 SHIPPING POLICY (EU)

Shipping Information

We offer shipping across Europe to ensure fast and reliable delivery.

Processing Time

Orders are processed within 1–2 business days.

Estimated Delivery Time

📦 7–14 business days (depending on destination and demand)

Shipping Costs

✔ Free shipping on orders over €40
✔ Standard shipping: €5.99
✔ Shipping fees are shown at checkout

Tracking

Once your order is shipped, you will receive a tracking number by email.

Customs & VAT

For EU customers, orders are shipped in compliance with EU regulations. Any applicable VAT or customs charges are included where required.

🔄 RETURNS & REFUNDS POLICY (EU SAFE)

Returns & Refunds

Your satisfaction is important to us.

🟢 14-Day Right of Withdrawal (EU Law)

In accordance with EU consumer protection laws, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason.

🟢 Extended 30-Day Returns

We also offer an extended 30-day return period for unused products in original condition.

Return Conditions

Product must be unused and in original packaging
Proof of purchase is required
Hygiene-sensitive items must be unopened
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Refunds

Once your return is received and inspected, we will notify you.
Approved refunds are processed back to the original payment method within 5–10 business days.